Delivery Information

Shipping Info

When you place an order, your product will be shipped within 1-3 business days. Delivery may take 7-21 business days depending on your location. If you encounter any issues during this period, please contact us.

Delivery Info

Once your order has been dispatched, you will receive an email confirmation and tracking number. Whilst we endeavour to despatch your Reina Maison purchase to you as soon as possible, we can only do this once our payment gateway, iyzico Payments, have approved the payment. If for any reason your payment is rejected or not authorised, then we will contact you via email to process the payment. Please note we do not offer safe space delivery, please have your order delivered to a place and at a time where you will be available to successfully receive. Alternatively, once tracking has been sent, you can select a more suitable delivery date by contacting the carrier directly. For any issues regarding delivery, please contact: support@reinamaison.com